Quality requirements for suppliers
The competitiveness and position of the Schaeffler Group on the world market is decisively determined by the quality of its products. In this context, the perfect condition and reliability of the products and services purchased from suppliers have a pivotal influence on the highly technical production processes and the quality of the manufactured products. The quality requirements of the Schaeffler Group to its suppliers and sub-suppliers (customer-specific requirements) have been reviewed below based on international quality standards and in the course of this converted into a modulare concept (structure according to business divisions).
In order to meet the strict legal and regulatory requirements for product safety and product conformity, Schaeffler relies on an interactive exchange between its business partners. New requirements for products as well as the justified safety expectations of Schaeffler's customers must be taken into account by continuously monitoring the market. The processes and working methods of our suppliers must ensure compliance with regulations and the improvement of safety in use and function. Qualified training programs for employees are an important prerequisite for early identification of product risks and implementation of appropriate corrective measures.
Product safety and product conformity
The processes and working methods of our suppliers must ensure regulatory compliance and the improvement of safety in use and function.
Prohibited and declarable substances
In the table below you will find the binding standards regarding "prohibited and declarable substances” for production material suppliers of Schaeffler. Accordingly, all suppliers are required to declare all substances fully and may not supply prohibited substances in products to Schaeffler.
Applicable documents
Please select the appropriate category for your product. If the category is unclear, please contact your Schaeffler contact, e. g. local purchasing department, substance group coordinator or application engineering.
Category A must be selected for purchased products that remain in or on Schaeffler sales products.
Category B must be selected for purchased products that are used in manufacturing processes and maintenance but do not remain in Schaeffler sales products. For purchased parts category B, which are not chemicals and mixtures, item 7 in the conformity declaration does not need to be filled in!
Category C must be selected for purchased products that are used as packaging for Schaeffler sales products and supplied to customers.
Training documents & Examples
Quick Guide to the Declaration of Conformity of S132030-1, Appendix A
Process instruction on prohibited and declarable substances S132030-1
Example: Conformity declaration Category A
Example: Conformity declaration Category B
Example: Conformity declaration Category C
Training on S 132030-1
General information on material compliance
Quality assurance agreement
In the new modular concept the quality assurance agreement is put together flexibly in order to match the Supplier’s scope of supply and services. The quality assurance requirements described in the respective documents represent a summary of international quality standards and Schaeffler's requirements going beyond these. These are the foundation for cooperation and serve to pass on customer-specific requirements that must be complied with. It is therefore necessary to complete a quality assurance agreement.
Details of individual methods, their depth of application and, if necessary, individual templates are regulated by these quality standards. These reflect the current state of technical know-how, which could change at any time, therefore the contents are adapted when necessary. For new orders or projects, we expect the application of the latest standards provided here (unless other individual agreements have been made) without renewal of the above-mentioned quality assurance agreement.
These quality standards are controlled documents and are subject to the revision service. The current valid version is always available on this website.
New modular concept of quality assurance agreement
The new modular concept supports our efforts to respond more flexibly to customer requirements from different industries and to address them to our suppliers in a more application-oriented way. With the pillars "One Contract for all Suppliers" and "One Structure", we are jointly committing ourselves to a minimum level of quality comprehension and target specification. In addition, we are expanding the Quality Assurance Agreement to include additional quality requirements depending on the scope of supply and services under the key words "Flexibility for business" and "Create & Add to Need".
End-product relevant products, processes and services
S296900 – Quality assurance agreement with suppliers of the Schaeffler Group (Standard)
Brochures
Advanced quality planning
- Brochure 1: Advanced quality planning for suppliers
- A1 Elements of advance quality planning
- A2 Scope of quality advanced planning
- A3 Status Report
- A6 Feasibility commitment template
- A7 Capacity confirmation
Production process and product release procedure
- Brochure 2: Production process and product approval for suppliers
- A1 Part Submission Warrant
- A2 Inspection Report
- A3 Material Inspection Report
- A4 Part history
Modification approval / special release
Special release
The special release process has been automated. We highly recommend including your Schaeffler contact person in the CC field for guaranteed processing. Please note the following technical restrictions:
- Only one Word document can be attached per email. Technical drawings and additional documents should be attached in formats other than DOCX (e.g., PDF, JPG).
- Only one special release request is allowed per email.
Please send the completed application form as a Word-file to: OR-HZA-a2-specialrelease@schaeffler.com
Modification approval
Please send the filled out application directly to your Schaeffler contact person.
Complaint processing
Supplier evaluation
Escalation process
Production-related products, processes and services
Quality requirements packaging material
S 296003 Quality assurance agreement
Please pay regard to the other applicable parts of the quality assurance agreement with production material suppliers:
Production process and product release procedure
S 296001-2 Production process and product release procedure
S 296001-2/A1 Part submission warrant
S 296001-2/A2 Inspection report
S 296001-2/A3 Material inspection report
Modification approval/special release
S 296001-3 Modification approval/special release
S 296001-3/A1 Request for modification approval/special release
Complaint processing
Quality requirements tools and measurement equipment
S 296900-10 Quality assurance agreement - tools and measurement equipment
Modification approval/special release
Brochure 3.1.Modification approval/special release for suppliers tool technology
A1 Request for modification approval/special release tool technology
Supplier evaluation
Brochure 5.1.Supplier evaluation tool technology
A1 Calculation Criteria for tool and measuring equipment suppliers